Reset

MyCSULB serves as the central platform for students and employees of California State University, Long Beach (CSULB) to access academic systems, campus communications and admin services digitally.

With over 37,000 active students and thousands of faculty/staff users leveraging the portal daily for vital activities, securing MyCSULB access through robust passwords and multifactor authentication mechanisms is critical. This ensures that only authorized students view their records, employees can access payroll tools securely and institutional data remains protected.

MyCSULB

However, one common hindrance faced occasionally is users forgetting login passwords for MyCSULB, especially if they juggle multiple credentials for email, software tools and other platforms. Thankfully, the unified campus portal provides a self-service password manager to conveniently reset forgotten credentials without needing to contact IT teams.

This article provides a step-by-step procedure explaining how students and employees can securely reset their MyCSULB login password on their own using the portal’s built-in password manager.

How to Reset Your MyCSULB Password

Follow the below five simple yet effective steps to reset a forgotten MyCSULB password:

  • Access Login Screen: Go to the MyCSULB login page at https://my.csulb.edu/cp/home/displaylogin
  • Initiate Reset: Click on the “Forgot Password” link below the main login section.
  • Input Details: On the next screen, enter your 9-digit student/employee campus ID number to verify account ownership.
  • Identity Confirmation: Choose to receive a verification code through text/call on your registered mobile number or via the authentication app linked to your MyCSULB account. Input this confirmation code received.
  • Reset Password: Finally, enter and confirm your new MyCSULB login password while meeting the password policy criteria displayed.

The password reset is now complete. You can use the new credentials for all future MyCSULB logins!

Multifactor Authentication

Do note the additional verification step via text code or authentication app is enforced for all MyCSULB logins, known as two-factor or multifactor authentication. This provides an extra security layer beyond just passwords.

MyCSULB Tools

Frequently Asked Questions

I don’t remember my registered mobile number

Contact the ITS Helpdesk to first update your mobile number officially for password resets.

What if I enter the wrong verification code multiple times?

After a set limit, the verification process will get locked for security reasons. Try password reset after some time or reach out to ITS Helpdesk.

Can the authentication app act as both an identity confirmation and a second factor during login?

Yes absolutely. Using your Duo/Authy apps for initial identity confirmation and subsequent login verification is encouraged.

Conclusion

Resetting forgotten MyCSULB passwords is straightforward leveraging the convenient self-service password manager integrated into the portal without needing IT assistance. Just initiate a reset, authenticate identity, create and confirm the fresh credential while following onscreen cues.

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